In India at all hotels and resorts guest at time of check in need to show their valid photo
identification card.
In an unfortunate situation of cancellation of a trip we shall receive a written cancellation from
guests and shall proceed on working days (Monday to Friday). As there may be different
services (safari, transportation, accommodation etc) in any package and all these different
services have different cancellation policies. So while sharing quotes with guests, considering
all these different services we share a cancellation policy with guests which will supersede below
cancellation policy.
Different hotels have different cancellation policies. Most Hotels offer refunds if cancellation is
done 45 days prior to arrival date (except long weekend and festive time). There are certain
services like safari Booking or Forest Rest House package where there is very little refund once
booked. while on transportation and guide services there will be cancellation charges as per
below detail.
Cancellation Policy for Resort :
Cancellation Policy for Jeep and canter Safari
The Company will not be liable to any passenger for refund, compensation or claim for
shortening of tour in relation to tour shown in itinerary or any cancellation, route change or
postponement or delay of any airlines/trains due to any reason whatsoever including fog or bad
weather and the tickets/package are issued subject to the conditions herein.
We, The Indian Voyage u/o GVVPL, are travel agents, endeavour best to impart all necessary
information regarding resort. But we do not hold any responsibilities for any discrepancy in
service standard or stay standards of any resort. Although if any issues arises during the stay, we
shall always put genuine efforts to resolve that issue immediately
There can be exceptional circumstances where The Indian Voyage and / or the Service Providers
may be unable to honor the confirmed bookings due to various reasons like act of God, labor
unrest, a pandemic, an epidemic, arson, riot, insolvency, flooding, government decisions,
terrorist activity, any operational and technical issues, route and flight cancellations etc. or any
other reason beyond the control of The Indian Voyage U/O GVVPL. If The Indian Voyage U/O
GVVPL has advanced knowledge of any such situations where dishonor of bookings may
happen, it will make its best efforts to provide similar alternative to the User or refund the
booking amount after deducting applicable service charges, if supported and refunded by that
respective service operators. The User agrees that The Indian Voyage U/O GVVPL being merely
a facilitator of the services and products booked, cannot be held responsible for any such Force
Majeure circumstance.
The User agrees that in the event of non-confirmation of booking due to any technical reasons
(like network downtime, disconnection with third party platforms such as payment gateways,
banks etc.) or any other similar failures, The Indian Voyage U/O GVVPL obligation shall be
limited refunding the booking amount, if any, received from the customer. Such refund shall
completely discharge The Indian Voyage from all liabilities with respect to that transaction.
Additional liabilities, if any, shall be borne by the User.
In no event shall The Indian Voyage U/O GVVPL and be liable for any direct, indirect, punitive,
incidental, special or consequential damages, and any other damages like damages for loss of
use, data or profits, arising out of or in any way connected with the use or performance of the
Website or any other Sales Channel.
We have monitored all content and checked its authenticity still if there is any technical error our
company is not liable to indemnify losses generated by that error or misinformation. Our
communication over email will supersede all information or conditions offered in our website.
As we are facilitators and any update or revision shall be updated in our website accordingly so
we may update our website any time to correct or to revise charges. We use the best technical
knowledge in operation of our website, still its continuous and smooth access may be interrupted
any moment due to factors beyond our control like maintenance, website traffic, server problems
etc. Our website does not accept any responsibility and will not be liable for any loss or damage
whatsoever arising out of or in connection with any ability/inability to access or to use the Site.
